New in eCasework: smartphone support!

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Found a pothole while out and about? Been approached by a resident in the supermarket? Want to check a case on the bus?

There’s no time like the present. Now you can help local residents wherever you may be with eCasework on your smartphone. To start managing casework on your Android or iOS device, visit the website on your smartphone and log in to your account – it’s that simple!

Use your smartphone to snap a photo

Use your smartphone to snap a photo.

When you’re out and about in your ward, you might spot something that needs sorting out. You can raise this as casework instantly with your smartphone’s camera by creating a case and attaching a photo.
Use the ‘Attach file to case’ link when creating a case, choose ‘from your device’ and then select your device’s camera from the list. Once you’ve taken a photo it’ll be attached to your case automatically. (This uses your data connection on 3G, 4G or Wi-Fi, so be mindful of your data limits.)

Along with the mobile release, we’ve improved the app’s performance and fixed all bugs. If you have any ideas for things you’d like to see on your dashboard, let us know and we can add it to the list.

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